Why am I not eligible to renew my passport online?
My 10-year US passport book is valid until June 2027, but I’d like to renew it now because I have an upcoming trip to Asia in the first week of January. The country I plan to visit requires my passport to be valid for at least 6 months beyond my travel dates.
When I tried to renew my passport online, the system said I wasn’t eligible and would need to apply another way.
I’m curious why I’m not eligible for online renewal. Has anyone experienced this or know what might be the reason?
**Update:** Thank you for all the comments! After about 20 attempts using incognito mode, clearing my cache and cookies, and trying different browsers/devices. I finally managed to renew my passport online. I still have no idea why it kept failing on my previous attempts.