u/TitaniumKneecap

Originally, I had a Pearl Maple acoustic about 15 years ago and used that for 2-3 years. Sold it due to size and noise issues after moving. Took a long break, then about 5 years ago I picked up an Alesis Surge Mesh kit on deep discount, knowing it isn't particularly great but it got me back into drumming (and through covid). I'm no expert but I like to think I am not a beginner.

Now I am looking for a kit and its a whole ratsnest of options. I see the Alesis Nitro Pro XL pop up a lot, its right at $800 from GC. I also see people mention kit from Roland and Yamaha a lot, but then it seems you are spending $1500+. Unfortunately, my used market prices kits like 10% off retail which is absurd.

I want to preface this by saying that I am a real customer and I went through hell picking an eBike.

When I was shopping for an eBike to use as a commuter, I was looking at a lot of brands and models. It came down to the Summit 2 and the Ride1Up Vorsa, and my main hesitation with the Summit was all the horrible experiences I have read about Velotric's customer service.

My summit 2 has had problems shifting since I got it, specifically it refuses to shift out of the largest cog (gear 1) and requires you to go to gear 3 and back to 2. The front suspension also was leaking oil all over the stancions, then started clunking and the lockout doesnt work.

I emailed Velotric about this 4 days ago, and they wanted some info from me (frame number, address, a short video of each problem) and the next day they gave me the tracking info for a new derailleur and fork. They also offered to reimburse me for any bike shop costs.

Whether or not the new fork will fail again, I dont know. But I am very surprised at how responsive and helpful Velotric has been thusfar after everything I read online.