Fall 2026 Survey Results
Trillium rejoins the top tier! Pomegranate, Ola, and Good Life return to the list, while PreventiveMD and Collective make their debut. Fifty410 narrowly hangs on.
Gimme falls off. Its recommendation rate on slide 3 is after removing a wave of suspiciously repetitive votes recommending Gimme (and Amble) and downvoting Rift. Suspiciously similar to what they were being called out for here on the sub, at around the same time during the survey’s final days.
I still don't understand this Rift specific beef 😂
Also I couldn’t reliably identify people who may have been incentivized to participate. Besides those can still be real people with real opinions, BUT incentives can skew the results, so I flagged that the rate may still be inflated. Going forward however telehealths that incentivize survey participation will be disqualified. Someone remind me to announce this for the next survey lol
For pharmacies, Hyalo didn’t claim a top spot like Apothecary did as a ProRx dupe, possibly because of its recent crimping issues and such.
Respondents are still overwhelmingly women, but slightly more male and slightly younger this time around.
70% answered the concentration question correctly. But among the listed telehealths, Trillium and Big Easy users scored below the survey average. Among those who started tirzepatide within the last three months, Big Easy, Fifty410, and Trillium users scored below the new user average. I’ve included those charts below because I hit the 20 picture limit for the slides.
I’m not sure what this tells us exactly, but I found it interesting. Does it reflect the guidance or lack thereof that people are receiving from these telehealths? Or do some telehealths just attract the kinds of people who would need extra help? Either way, I hope providers and platforms give patients the tools they need to really understand concentration and dosing.
Handholding is helpful, but ultimately patients are measuring and injecting their own medication without supervision. They probably should understand some of these things better. And that goes for all telehealths. We can do better than even the 82% that pomegranate users reached.
| Telehealth | All Users Accuracy |
|---|---|
| Pomegranate | 82% |
| Preventive | 80% |
| Ola | 79% |
| Good Life | 78% |
| Collective | 75% |
| Rift | 74% |
| Fifty410 | 70% |
| Survey All Respondents Accuracy | 70% |
| Big Easy Weight Loss | 68% |
| Trillium | 62% |
| Telehealth | New Tirz Users Accuracy |
|---|---|
| Pomegranate | 80% |
| Good Life | 79% |
| Preventive | 77% |
| Rift | 70% |
| Collective | 69% |
| Ola | 69% |
| Survey All New-Users Accuracy | 65% |
| Big Easy Weight Loss | 61% |
| Fifty410 | 59% |
| Trillium | 55% |
Anything y'all found interesting?