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The relationship between Walmart and me is one of those toxic, on-again, off-again things. We go way back, even before I spent 6 years working for the beast and its affiliate. We officially "broke it off" in 2012, but recently, they pissed me off so much that I’m on a hard break and cheating with other stores to my heart’s content.

What caused the break?

They handled an accidental transaction walk-off so poorly that I had to restrict their access to my wallet.

On Thursday, I went shopping and hit the self-checkout. I usually use WalmartPay, but that day I used a physical card and apparently miskeyed my PIN. Believing my receipt was on my phone like usual, I headed out. Nobody challenged me at the door. I loaded up and drove home.

The next morning, I realized my mistake when I saw a declined transaction notification on my banking app.

Being an honest person, I called that specific store's customer service to fix it. Their brilliant solution? I needed to load up all the groceries from my house, bring them all back to the store, and rescan them.

I asked if they could just look up the aborted transaction on their end. "No." They didn't care that my haul included 80 lbs of cat litter, 50 lbs of cat food, two 5-gallon bottles of water, and a bunch of groceries.

Here is the logistics issue: Fridays are my Mondays. I live 27 miles from my job, and the Walmart is another 30 miles out. I work in healthcare now; my time away from work is precious down-time. I was absolutely not doing a 60-mile round trip, outside of my normal commute, on a work day just to carry heavy crap back and forth.

By the time my shift ended, I had devised three alternatives to their absurd request.

I walked up to the customer service desk after work. I explained the situation and asked one more time if they could look up the transaction log. Again, "No."

I was prepared for this. I had spent hours piecing together the subtotals from each department down to the penny based on my shopping list, reconstructing exactly how much ginger and red onion I bought so the subtotals would match perfectly once taxes were applied. (Sometimes my OCD is a literal superpower).

The Customer Service Representative looked at my itemized breakdown and said, “I don’t know how to do that.”

I asked for a manager. She radioed a manager over the walkie but completely failed to explain my actual question. The manager blew it off, and I wasn't allowed to speak to them.

Fine. Time for Option 3: Malicious Compliance.

I grabbed a cart and went shopping all over again. I re-loaded 130 lbs of heavy pet supplies, the two 5-gallon water bottles (42.5 lbs each), and every single grocery item on my list: some frozen, some hot, some sold by weight.

I pushed the massive cart through checkout, paid for it successfully this time, and hauled the cart and the receipt back to customer service.

"We're square now," I told them.

While one associate was making a copy of the receipt, another mentioned that the self-checkout associate from the day prior had been in tears over the walk-off. Look, I wish I had the emotional bandwidth to comfort her, but the incompetence due to lack of training had pushed me into pure "let's get stupid" mode.

They handed me back my receipt, and I turned to walk away.

The associate yelled, “Wait!! Don’t forget your stuff!!”

I looked back and said, “This isn’t my stuff. This is your stuff. My stuff is at my house. Good luck putting it all back.”

The absolute cherry on top? Because I was rushing, my dyslexia grounded my OCD superpower, and I accidentally misrang the water bottles as refills instead of exchanges. The new receipt was $13 short of the original total.

I didn't bother trying to fix it. Consider it an incompetence tax for making it SOOOO hard for me to do the right thing.

Post

My girlfriend and I were together for 7 years. She passed away 2 years ago. She lived with me for 5 of the seven years we were together. I bought my home a year into our relationship.

I was the only one on the mortgage and now I own the home. I came into full ownership of the home after she passed. My name is also the only one on all bills. My girlfriend did not pay rent.

My girlfriend’s mother has contacted me and has informed me that she intends to sue me for equity in the home, claiming that she has proof that my girlfriend invested in the home and that she paid to have renovations done to the house (we renovated one of the bathrooms and a bedroom and I paid all costs related to that).

She did so via her family attorney who I looked up and I don’t believe works in this type of law, he appears to do wills and estate planning. She is saying I owe my girlfriend’s estate $100,000. I have no idea where she could have even come up with this number.

For what it is worth, my girlfriend’s mother has never liked me and has been particularly vicious towards me, including an accusation that I was responsible for my girlfriend’s death (she died of natural causes).

I have not spoken to her since this outburst which was shortly after my girlfriend’s funeral. Her mother was the executor of my girlfriend’s estate. My girlfriend’s family, including her father and siblings, have always supported me and have denounced her.

Basically I am wondering if I need to actually need to worry about this and what questions I need to ask when I meet with an attorney on Monday. My name is on everything, I can’t even find any receipts or anything that even has her name on it.

This coming from an actual attorney does have me spooked a bit. I received this notice yesterday. Thanks for your time.

EDIT: By saying “come into ownership of the home” I mean to say I paid off the mortgage. Sorry for any confusion.

To clarify some things: No, her name has never been on the deed to the house and also no, we did not share bank accounts. I paid for everything out of my own accounts: the mortgage, the renovations, everything. She at no point contributed to these.

Comment 1: Since she didn’t even pay rent, the mom can’t even try to claw back that as an “investment” in the home. Your GF literally lived there for free and the mom wants to grift 100k off you? You should file a complaint against the attorney who sent you the letter with the bar association. And let the mom know you’ll be doing it.

Comment 2: I'm a lawyer, but not your lawyer and not licensed in your state. People threaten to sue all the time. Especially if they think the person they are threatening has money or will freak out and give them something just so they won't sue. People hear words like "lawsuit" and "$100,000" and freak out. Don't do that.

If she contracts you again, just let her know that you'll respond to anything properly served on you and then stop responding to her. Seriously, block her if for no other reason than for your own mental health.

If you're served with a lawsuit, hire a lawyer and go from there. If it were me, I wouldn't spend money on a lawyer "just in case." I say that because until you're actually sued and have an actual complaint, a lawyer can only give general and speculative advice on something that may or may not even happen.

Comment 3: This is bonkers, it’s like demanding equity from a landlord because you’ve lived there for years. No Court would take her seriously

 

Update

 First, I would like to thank everyone who expressed their condolences to me regarding my girlfriend. It’s been a very difficult road since she has been gone. Secondly, thank you to everyone who sent me advice and support for navigating this. I just want to tell my experience.

I ended up meeting with 3 different lawyers (2 free consultations and one paid). I went with all of the documentation I had and all 3 pretty much told me the same thing: unless they had something I didn’t, they did not see a case where her mother had any sort of claim to try to get anything from me.

We even went over Cash app and Venmo transfers, and while she did send me money thru those, the money I sent to my girlfriend was more than what she sent me.

The attorney that I paid for the consultation for offered to write a legal response to the letter on my behalf at no additional cost, but with the understanding that should she move forward with a lawsuit that I would have to begin making payments toward their service if I wanted to use them.

I agreed to that, they allowed me to read their response and broke down the legal terms for me that I didn’t understand before sending it. I agreed and they sent it. This was yesterday morning.

Earlier this afternoon I got a phone call from the attorney’s office stating that they had received a response. The attorney then got on the phone with me personally to let me know that the response they received from her attorney stated that she would not be pursue any further and to consider the matter closed.

I know that my experience will not be typical of what may happen with others, but I wanted to make this update and again thank everyone for their support and their advice.

Comment 1: Mom tried to see if OP was a sucker or a roll over and lost.

Comment 2: OP says the letter was sent "via her family attorney". Chances are the mom spun him some story and he believed her. She has now shown the lawyer that she is not to be trusted.

Comment 3: This is really something, her daughter died and all she can think of is getting her grubby little hands on OP’s house. I truly wonder why mother doesn't like OP, and I have a sneaking suspicion that it's a her problem.

So, context: wedding is Halloween in the United States. I live in Ireland and shipping heavy stuff (like heirloom cake stand) just… isn’t happening. A lot of the time the postal service flat-out refuse to take it, and there’s things I didn’t want to risk getting lost, so over the past YEAR, every time I’ve gone to visit my best friend/former MOH, the suitcase has had minimal clothes to make room for said items and she’s held onto them for me, because she was planning on making the drive from her state to the wedding and could load up the car.

She abruptly dropped out at 1.42am yesterday morning. No explanation, just “sorry can’t actually make your wedding.” She’s been my best friend for years. I understand life happens, I understand things come up, but she just said that and dipped. I have no idea why. I didn’t force expensive dresses on anyone ($25 to hit the thrift store and turn up in the worst thing ever spawned by the 1980s) the hen party/bachelorette was just the two of us going to see our favourite band and I paid, I’m paying for nails, providing makeup and hair products, saying go as wild as you want, everything.

Now, I raised the question (because, well, I had to) of “will you please ship all my stuff to Michigan - tracked - in time for the wedding?” Response several hours later: “idk”. OK. The post office is 2 minutes’ drive from your house… I do kind of NEED it, I’ve been bringing stuff out piece by piece and painting tiny details on vinyl records for a surprise wall display that fiancé will go NUTS over, not to mention the cake stand has been in the family since Mad Grandma won it in a card game in the 1930s and went on to use it at her wedding, and is genuine art deco.

I don’t want to push her because she could be going through a rough time, but on the other hand I NEED those items (and she owes me $700 that I had written off as I know she has it tough financially some months, but never ever mention. Honestly. I don’t. She needed someone to bail her out one month so I did it. She’s my best friend. It would never occur to me to do otherwise.)

What on Earth do I do now?!

ETA: Wedding is in the US because my fiancé is a US citizen and so his family and friends don’t have to travel. There’s another in Ireland next year so my family and friends don’t have to travel. We were going to use the same decor for both to keep the budget down. Former MOH lives in a neighbouring state and it is a shorter drive than she has made before to see a band she likes.

I included all context. We’ve chatted online every night, about our lives, gossip, what’s going on etc, right up until the night before she dipped. The first thing I asked was “are you OK? Is something going on? Do you need to talk?” “No thx”.

Our friendship is not broken at all. I saw her six weeks ago. We had an absolute blast together.