Wild Dunes Resort is Horrible for Amex
Let me start by saying I’m generally not one to write reviews of Hyatt properties. Over the years, I’ve typically enjoyed the service and benefits Hyatt offers. However, my recent stay at Wild Dunes was the worst vacation experience I have ever had. I’m curious if anyone else here has had a bad experience at this Hyatt property.
I travel accross the US frequently, and I’ve never seen such a greedy business. This is coming from someone who regularly stays at luxury properties.
Minor, but the elevator was way too slow. Had to take stairs multiple times.
The coastal provisions restaurant in the lobby had too limited of a menu, and the food was not great at all.
Overall, resort staff were indifferent and not friendly. They seemed like they hated their jobs. Was not pleased with the level of service for this level of resort. I guess I should’ve stayed at the Ritz Carlton or Four Seasons.
I stayed here through Amex Hotel collection. What bothered me the most was the amount of hidden fees at this resort is over the top. I’ve been accross the world, and this resort blatantly exploits the ignorance of the guests.
Kids were in the adult only pool. Pool was not clean (I have a pool, so I know what is clean).
It’s not about the money for me, but automatically being forced to tip an additional 20% for horrible chicken tenders at a beachside bar is ludicrous and greedy as hell. What even is a beach nourishment fee?
Will never return and will tell many friends to never stay here. 0/5.