Anyone else building for small businesses? How's it actually going?
I've been thinking about this because I talk to a lot of founders and the small business path always sounds simpler than it really is.
On paper it's great. You can reach the owner directly. No procurement hell. Decisions happen in days, not months. But the reality is way messier. One slow month and they cancel. They need more support than you planned for. Sometimes they don't fully understand what they bought and you end up being part consultant, part therapist.
I've seen founders stack up a bunch of small business clients and still feel like the whole thing could collapse any week. Others have figured out how to make it work and love it.
Where are you at? Are you targeting small businesses with what you're building? What's been harder than you expected and what's actually working? Would love to hear from people in the trenches on this one.