Sister Ursula is a great representation of modern hospital management …
Perfect example of typical hospital management these days. They don’t actually do the real work, sit around all day whilst bossing around the actual health care professionals. Don’t know the job so have no idea how to actually implement effective systems. Complete lack of empathy and compassion, all about money and “efficiency” without factoring in the human element. All whilst inexplicably being the ones in positions of power.