I just had my first experience with the drivers stealing my food; they kept adding new drivers, and the restaurant kept sending them back. It was crazy. I got three drivers and had to call Uber Eats, and they canceled my order. How often does this happen?
I typically am a power user of DoorDash, ordering three times a day every day for the year. Long story short, I decided to try UberEats. I got an UberEats pass and the first experience was just a really crazy one. They kept adding new drivers and it was very confusing until I contacted the driver and they said they wouldn't release the food because another driver had taken the food. They said all they can do is cancel. So it looks like there's a strategy for theft internally. I just want to know how often this has happened as I'm a full-stack developer and if this is something that's rapid, then I'd love to create a website so we can track this. People could report and eventually go into a class action lawsuit. I don't believe it's right for the consumer to pay that with their time and that's what I did. They shouldn't reward the theft and punish the customer.