How do you handle drug-addled customers?
Our location seemed to get a number of off-kilter customers who would come in (sometimes with zero documentation) rambling a million miles an hour about income numbers that seemed rehearsed to get max EIC and other credits. Very jittery and usually an odd smell/air about them.
We would tell these individuals we could not help them but they would still stand there rattling off these claims and numbers all while asking how to put together hand-written versions of their tax forms.
Wondering if other preparers have this same issue and what you do the handle them?