StubHub and Fraud?
My wife and I are having two different fraud (?) problems with StubHub and they could not care less
A seller sold me tickets for non-existent seats at LA’s Greek Theater. SH says I have to wait until two hours before the show before they will do anything even though SH admits the seats do not exist. They say they will give me other seats but I don’t trust SH. They also say I can resell them (!?) which is both unethical and not possible since I don’t have the tickets. At first SH told me the seats were ADA seats and that they’d be great seat as a result. I would no sooner take those seats than park in a handicapped parking spot. Later they walked back this evaluation and agreed the seat numbers didn’t exist (confirmed with The Greek). SH refuses to contact the seller.
My wife bought tickets for a Hollywood Bowl show and the seller suddenly changed the delivery from mobile tickets (required by the Bowl) to screenshots (specifically not accepted by the Bowl). SH says she had to take the screenshots to the show and get rejected at the gate before they will do anything. SH also admits that they know the Bowl doesn’t accept screenshots. They say it will take three days to contact the seller but the show is Saturday.
I am not convinced either seller actually has the tickets. And from what I’ve read I’m not convinced SH will give me tickets that are of comparable value.
Anyone have positive experiences in these kinds of situations?