Venting about headset
I'm so frustrated with this whole headphone bs. So I have a pair of headphones that all of a sudden it is saying there is a driver issue that causes issues with calls but you can't fix the driver issue can't be fixed so they are no longer approved. So they tell me to use the company provided headphones and I tell them I can't for medical reasons but I go to use my spare set and they are like those aren't approved either. So basically since they have specific requirements the only one I can find is $80 so I am expected to buy that just for them to turn around a couple weeks later and they will say it's no longer approved and expect me to buy a new one. That is one thing I miss about my old call center is as long as you were able to take calls they did not give a crap what headset you were using.