u/sunrisedown

Hi there,

Are there any recommendations for how to collect/report/quantity the topics and problems customers contact customer service for?

Meaning the CS agent afterwards inputs what it's about, some context potentially etc.

Though effort and friction needs to be low to ensure adoption and usage.

If there are good commercial or open source solutions, I'd be happy to learn about them.

For moving forward, I'm at first thinking ieally DIY solutions as software implementation takes ages.

Hence successful DIY solutions that make use of, widely known office tools, Microsoft 365, excel, power BI or similar would be of special interest.

Wondering how to build up and grow the pre populated topic selection without insight into what's incoming yet? Any templates to get inspired by?

How's this kind of work step or software actually called in the CS/CRM field? Not even sure what to search for to learn about best practices...

Thanks a lot!

Es geht um ein Gutachten zum Feststellungsbescheid für ein geerbtes Haus in Berlin für die Erbschaftssteuer.

Hat da jemand gute Erfahrungen oder eine Empfehlung, ehe ich wahllos einen zertifizierten/bestellten kontaktiere?

Gerne auch als private Nachricht, wenn nicht hier als Antwort.

Vielen Dank!

Hi there,

Are there any recommendations for how to collect/report/quantity the topics and problems customers contact customer service for?

Meaning the CS agent afterwards inputs what it's about, some context potentially etc.

Though effort and friction needs to be low to ensure adoption and usage.

If there are good commercial or open source solutions, I'd be happy to learn about them.

For moving forward, I'm at first thinking ieally DIY solutions as software implementation takes ages.

Hence successful DIY solutions that make use of, widely known office tools, Microsoft 365, excel, power BI or similar would be of special interest.

Thanks a lot!

Hi there,

Are there any recommendations for how to collect/report/quantity the topics and problems customers contact customer service for?

Meaning the CS agent afterwards inputs what it's about, some context potentially etc.

Though effort and friction needs to be low to ensure adoption and usage.

If there are good commercial or open source solutions, I'd be happy to learn about them.

For moving forward, I'm at first thinking ieally DIY solutions as software implementation takes ages.

Hence successful DIY solutions that make use of, widely known office tools, Microsoft 365, excel, power BI or similar would be of special interest.

Thanks a lot!

Hi there,

What's a value for money recommendation not breaking the bank without long shipping from Asia (Euro based)?

Easy setup much appreciated as well.

Recording upon movement is enough.

Thanks a lot!

Use case is the following:

- using it 1-2 times, no ongoing use intended.

- length is roughly an hour

- 2ppl interview conversation

- mic position sadly not ideal, could be louder/less low tones. Also both ppl not with the same distance to the mic.

- even used two recording devices to be safe - though both not perfect. Any tool making beneficial use of both?

Thanks a lot!

Hi Folks,

I'm looking at carbon gravel forks. There's a new model from the manufacturer I wanted to go with, that has a curvature for the 50mm offset which is meant to deliver better shock absorption than rather straight ones.

https://a.aliexpress.com/\_EvZQj0a

Though it's like double the price of the older, straight model with the same offset.

Is such an effect really noticeable hence worth the price difference?

Thanks!

Hi there,

Is it a common issue that the sending heart rate connection to a phone app (strava in my case) is not reliable and gets interrupted quickly?

Was a bit of a frustrating experience so far, trying to use the fitbitAir as a heart sensor for it.

Thanks!

Hi there,

Is it normal that they no distance tracked when cycling?

With walking, the is.

Also - are the routes with walking, cycling etc. Bring tracked and could be viewed?

Thanks!

Hallo,

der Feststellungsbescheid für eine geerbte Immobilie ist da - leider deutlich höher als das, was mein Steuerberater in der Erbschaftsteuererklärung angegeben hatte.

So weit ich weiß, kann man auch erst mal nur Widerspruch einlegen - und später begründen (e.g. mit Gutachten)?

Im Schreiben ist gegenteilig dazu davon die Rede, dass Widerspruch zu begründen ist.

Zudem wird um Mitteilung gebeten, falls ein Verkauf oder ein Gutachten beabsichtigt ist.

Oder ist schlicht schon die Absicht der Erstellung eines Gutachtens für Begründung für den Einspruch und keine inhaltliche Begründung gemeint?

Danke!

Hello,

I’m looking for info about a Portuguese company I might do business with.
Like shareholder structure, who holds a stake in it and what percentage that represents.
Capitalization, number of employees, value, or revenue would also be interesting

What are sources that could be used online from abroad - ideally free or not too expensive.

Thanks a lot!

Hello,

Which online databases do exist to pull up company data on Spanish S.L.s?

Things like shareholder structure, who holds a stake in it and what percentage that represents.

Company capitalization, number of employees, value, or revenue etc.

Assuming those (or most) are public information like in other European countries and company forms.

What are sources that could be used online from abroad - ideally free or not too expensive.

Thanks a lot!

Hello,

I’m looking for info about a Portuguese company I might do business with.
Like shareholder structure, who holds a stake in it and what percentage that represents.
Capitalization, number of employees, value, or revenue would also be interesting

What are sources that could be used online from abroad - ideally free or not too expensive.

Thanks a lot!

Hello,

I’m looking for info about a Portuguese company I might do business with.
Like shareholder structure, who holds a stake in it and what percentage that represents.
Capitalization, number of employees, value, or revenue would also be interesting

What are sources that could be used online from abroad - ideally free or not too expensive.

Thanks a lot!

Hallo,

ich würde mir gerne die Struktur der Gesellschafter/Anteilseigner der GmbHs möglicher Geschäftspartner genauer ansehen, wer - mit welchem Anteil an der GmbH beteiligt ist.

Northdata lässt sich das gut bezahlen - gibt es andere Quellen, bei denen das öffentlich online einsehbar ist?

Danke!

Hallo,

kann mir jemand weiterhelfen, welche Dokumente ich für die Steuererklärung brauche - und wo ich die bei Lynx finde?

Vielen Dank!

Hi there,

I remember a setting to use the fitbitAir as a heart rate sensor, sending the HR to other apps like Strava that could find it then as a HR device.

Though - I don't manage to find the setting anymore. 🤔

Can anyone help me out?

Has that setting moved with an update?

Has it disappeared?

Thanks a lot! 🙏

Hi there,

I'm retiring ticwatch 5 pro and would like to keep my heart rate records.

Any tips how to do so?

Couldn't find any export option - is there none?

Alternatively - would it be possible to sync/send that data to another app like Google fit?

Thanks a lot!🙏

Hallo,

​

habt ihr Tipps für Anlaufstellen, die Katzen vermitteln, bei denen es möglich, sich gegenseitig erst mal auf Probe zu beschnuppern für eine Weile?

Das wäre mir wichtig, auch der Katze gegenüber.

​

Danke!