USB ports on case not working properly
I use the Montech AIR 903 BASE, and the front 2 USB 3.0 ports have not been working properly. While they work fine with my Xbox controller, the moment I try and plug it in to my phone, it either stops charging after a few seconds, or it takes an absurdly long amount of time to charge when it does work (I've tried this with multiple phones). When I try and transfer files and plug it in with a data transfering charger it repeatedly connects and disconnects spamming popups on my pc. The phone and cables work fine, but the ports are messed up. Are there any fixes for this? The computer is brand new so I'm thinking about just contacting them.