u/madmaus81

Hi,

I have a shield pro for long time and setup plex for local playing.

That's working great for years.

Recently I want to make it available remote but I keep having the same problem that its green for a minute and then going to red.

I think I tried anything but it doenst work:

Static IP

Port forwarding

DMZ

Maybe I am doing it al wrong but its just not working.

My setup with Velop Mesh:

ISP Arris TG2492LG-ZG (bridge)=> linksys MR8300 => WHW03 => shield (all wired)

I also tried:

ISP Arris TG2492LG-ZG (bridge)=> linksys MR8300 => shield (all wired)

AI thinks its because a double NAS but my ISP keep telling me that my Arris is in full bridge mode.

I am now thinking its because of the velop mesh system

Hi all,

I’ve been struggling with Plex Remote Access and I can’t figure out where the issue is anymore. I’m hoping someone with more network experience can help.

Setup:

ISP: Ziggo (Netherlands)

Modem: set to bridge mode (according to Ziggo app)

Router: Linksys Velop mesh system

Plex Media Server: Nvidia Shield (connected via Ethernet, also tested on WiFi)

Static IP assigned to Shield

Problem:

Plex works perfectly on local network

Outside access only works via “Indirect” (Relay)

Small videos sometimes play, but large files fail completely

Remote Access in Plex constantly flips between green and red

Port check for 32400 TCP = connection timed out

Plex shows a different public IP than my actual ISP IP

Test results:

My public IP (via mobile 5G): 109.xx.xx.xx

Plex “public address” shows: 81.xx.xx.xx

External port test (32400): timeout / not reachable

Plex Remote Access: often shows “Indirect”

What I already tried:

Manual port forwarding (TCP 32400 → Shield IP)

Static IP reservation for Shield

Tested IPv6 (Automatic vs Pass-through)

Rebooted modem, router, and Shield

Tested both Ethernet and WiFi on Shield

Disabled and re-enabled Remote Access in Plex

Question:

Is this likely:

Double NAT / CGNAT from ISP (Ziggo)?

Linksys Velop NAT / mesh routing issue?

Incorrect bridge mode on ISP modem?

Or something else blocking inbound connections?

Everything works locally, but I can’t get a stable direct remote connection—only Relay (“Indirect”).

Any ideas would be really appreciated.