u/MadCritterYT

It wasnt a super long drop (3ish feet?), and it landed upright, on its feet. Everything else works fine, but for some reason the Edit button and the 4 buttons used to navigate and tweak parameters have just stopped registering. I'm really not sure what could've happened, and taking the back off is no real use because I can't seem to access the top of the board because the knobs don't seem to come off. Seeing as there's plenty of air in the thing and its really just a PCB mounted to a metal frame, I don't know what went wrong. If anyone knows how to fix it or has a solution that would be great, because right now I can't make any meaningful presets or tweak anything.

https://preview.redd.it/61yn5ph2nx9h1.png?width=1080&format=png&auto=webp&s=3df8c530e5dee13203997ab7a77fa57db4292bea

This is during any sort of audio playback on any output. Initially I assumed it was an issue with my DAW, but after setting it to my PC's main output and listening to some audio files with my DAW closed it was still happening. It's intermittent, every 5-10 seconds it'll pop in one ear or both. I have the latest driver installed, I've adjusted everything and tried every input, I've changed USB ports on my PC (which worked once in the past but doesn't seem to anymore), tried SPDIF and ADAT, literally any parameter that might change something. I also made sure the jacks were clean. I'm really at a loss here, so any help is greatly appreciated!