No retention offer :( downgraded to Freedom.
So …. I’m one of those who have just not seen the benefit of having this card anymore especially with the AF increase.
I’ve had this card since 2017.
I wanted to keep it as it was my absolute go to.
But I just can’t justify the cost/ benefit of it anymore.
I don’t use many things like the Edit which to me absolutely sucks , or Apple TV as I’m so Intwined with my Apple that to separate it and piece meal it would be insane. Plus the plethora of other “benefits” that do not benefit me.
I loved this card. But no more.
In anticipation for a no on my retention offer I had already applied and been approved a few months back for the Sapphire preferred.
When I called today after seeing the new $795 AF hit my card , the lady took all but 10 seconds to tell me No Retention offer available
I was bummed but what can I do ? I downgraded to the Freedom , like many have suggested. She told me the balance and everything will just move over to my new freedom card.
I transferred my points to my preferred ( not much left as I used the bulk of it this summer for business class ticket to Europe )
I have the Amex platinum which for me far exceeds the benefits of the CSR and I now have the CSP.
Anywho. Kind of a sad day for me to say goodbye. But also joyful as I can say goodbye to an extra $795 in fees
Goodbye CSR it’s been great.