Tired of dealing with cold, unwelcoming, and unhelpful admin/sales support in the UAE. Is this the industry norm?
​
Hey everyone,
I need to vent a bit and see if others have experienced this. I’ve been working in sales here in the UAE for the past year and a half, and before that, I spent time dealing with various admin and corporate processes.
From day one until now, I’ve noticed a persistent trend with certain front-office, customer service, and admin support desks, and honestly, I am exhausted. Across multiple companies and touchpoints, I consistently encounter the same rigid, uncommunicative behavior: lack of a proper greeting, cold or indifferent replies, and an overall attitude that feels like you're an inconvenience just for asking a basic work-related question.
It doesn't seem to matter what company or sector it is—some administrative desks operate with zero warmth, poor communication, and a complete lack of basic professional courtesy when you need assistance closing a deal or sorting out paperwork.
In sales, our entire job relies on smooth coordination, fast replies, and teamwork. When the internal admin or support staff act like a brick wall, it makes an already stressful job ten times harder.
Have you guys dealt with this in your workplaces? How do you handle uncooperative internal support or admin teams without hurting professional relationships?
The main thing here is majority is same nationality. I don't want to mentiom