
When Did We Stop Saying “Thank You”?
Our increasingly digital lives make communication easier, but they can also strip away the small, physical interactions that remind us we're dealing with other human beings.
A thank-you to an Amazon driver led to an unexpected exchange. Years ago, I also witnessed two very different reactions from musicians receiving flowers from fans. Those moments stayed with me and made me think about what we're losing as more of our interactions move onto screens.
This essay looks at why those small “analog” moments may matter more than we realize.