u/_CaptainAmerica__

This September, so in like 2 weeks, I'll start working on a BSc in business. However this will be done fully remotely bar 2-3 meetups with a professor every semester for example to check in on project process or exam preparation. The rest is all just learning from the textbooks and pre-recorded lectures at home.

Most people wouldn't consider this being a student, but rather just working on a degree besides your job. I consider it to be that way. For things like government assistance, access to student housing(not dorms, like privately owned student housing), I'm not considered a student either.

But companies will reject you because to them, you are still a student. And they don't want to hire students for full time roles, if it all. I haven't mentioned me starting a degree yet to my current boss either for that exact reason. If it's important to know, I'm casually looking at other jobs while I already have a job because I want to get out of customer service asap.

But yeah I'm quite torn on this since just having a high school diploma right now, won't really get you hired anywhere. But putting that I'm working on a degree, won't get you hired either because people don't understand it's not the same as being a full time student.

This September, so in like 2 weeks, I'll start working on a BSc in business. However this will be done fully remotely bar 2-3 meetups with a professor every semester for example to check in on project process or exam preparation. The rest is all just learning from the textbooks and pre-recorded lectures at home.

Most people wouldn't consider this being a student, but rather just working on a degree besides your job. I consider it to be that way. For things like government assistance, access to student housing(not dorms, like privately owned student housing), I'm not considered a student either.

But companies will reject you because to them, you are still a student. And they don't want to hire students for full time roles, if it all. I haven't mentioned me starting a degree yet to my current boss either for that exact reason. If it's important to know, I'm casually looking at other jobs while I already have a job because I want to get out of customer service asap.

But yeah I'm quite torn on this since just having a high school diploma right now, won't really get you hired anywhere. But putting that I'm working on a degree, won't get you hired either because people don't understand it's not the same as being a full time student.

Mostly relating to people putting in the correct delivery address, or claiming they added certain items to their order when they didn't, but are demanding a refund for anyway.

Like no it's not a glitch that made it so there were no potato chips in your order, or only 1 bottle of cola instead of 2. You just forgot to add those.

But, that's nothing compared to the people who claim a glitch changed their address.. Only you can do that. We as agents can't even update your address in your account settings for you, even upon requesting it, exactly to avoid those kinds of claims(and a new other reasons not relevant here).

Like we're talking from things like accidentally putting in the wrong house number, the wrong zip code so it gets sent to the other side of the country, or even just a completely different address from what they wanted.

And what I also find interesting, is that when we tell them no, we can't refund you because your order already was delivered to the address you indicated, they always, always say "well I contacted the residents at the other address, and they didn't receive anything" Like... you have the phone number of a random residence 3 states away from you that happened to have the same address but a different zip code? Theoretically not impossible I know, but that every single one of these cases does? Or you just happen to have a phone number of a random residence at the other side of town?

And sometimes, the order does get turned to the distribution center in which case we can refund it. But if it's not, and the residents at the other address just took it, you're out of luck.

Anyway responsibility for this kind of thing is not hard, but even if you want to completely deny any fault of your own, at least don't blame "a glitch" for it, or try and bluff by claiming you happen to have the phone number of random people living halfway across the country. Ain't nobody falling for that.

I specifically choose a school that doesn't require an internship, because every other one does, even ones that offer remote classes like I want. I can't do an internship because I work full time, which I need to pay my cost of living, and internships are also often full time, but unpaid.

I already work full time corporate customer service, and want to go back to college for a Bsc in business. I already paid for the first semester's tuition so not like I can back out anyway.

But, looking at the current job market, literally everything is either senior roles, or internships. Nothing entry level or even junior. Also just from going from retail to corporate customer service, I've come to know that transferrable skills are dead.

So, now I'm wondering.. will this degree even do anything substantial for me if I can't do an internship? Because I feel like the only difference it'll make is that I'll have 5 years of customer service experience instead of 1, with a degree + its costs that still won't get you out of customer service.

Maybe this is a Netherlands specific thing, since there are no requirements whatsoever to run a temp agency and because of that, they've basically exploded here recently.

I'm casually looking at other jobs. I already have one, but I'm looking for anything that's not customer service that will hire my education level(and also isn't physical because disabled).

And it was already like this when I was looking for jobs full time because I was unemployed. I actually tried a few back then because I was desperate. But the next one was always even worse than the last time, somehow.

We all know the recruiter horror stories, companies having ridiculous hiring processes... but none as bad as also having to go through a temp agency, then having to go through that anyway.

Maybe I am missing some "amazing opportunity" because of this, but I'll only apply through a company's own career page, or unless the job post was placed by the official company account.

But so many of these clog up job boards, often with the exact same job 10 times. Or using the company's name/photo, then you read the ad or click the link, and it takes you to a temp agency website.

And while none claim to do this, there are definitely temp agencies stealing job listings from companies. I've experienced it before, and I even see more and more job listings that have a disclaimer to not use it for your temp agency site. And like wtf even is the incentive there. Traditional temp agencies make their money because the company pays them commission per successful applicant, as well as per listing they post on their site. But that's not the case here because the job listing was stolen. And also, in either case, I'll scroll right past your name whenever I see you on a job board.

Just, screw temp agencies. They make the current job market only harder than it already is.

From the times I've worked at a physical retail store, especially if you do cashiering, shoplifting is treated as a very serious thing, and all sorts of measures are taken to prevent it, as well as special training, etc.(well, most places do anyway).

And maybe I'm biased now that I handle our contacts of online orders, but I feel like online "shoplifting" happens a lot more than physical, but is treated a lot lighter.

Oh a customer reported half their order missing for the 3rd time this month? Sure lets refund them. Oh, they just submitted the 4th claim on a 2 week old order? Well, that's a little suspicious we'll deny their refund for now... Oh no that, that was it, that'll all we'll be doing. No warning or anything, go on continue submitting your claims, who knows maybe one will slip through still!

And don't get me started on some exploits... won't go into depth on how to perform them, but, for example, remember that ubereats(?) glitch with people ordering 100s of dollars worth of food for free? Those happen all the time, usually just on a smaller scale, or they're patched before it gets widespread.

Anyway, I have personally seen orders where there was 100s of dollars "stolen" that way. I'm putting stolen in airquotes, because some people would argue that this isn't stealing, this is just being lucky and the company should've patched it earlier.

And I understand that argument. But, I also think... If you stole a phone, or otherwise expensive item from Walmart(just an example store), and you were successful because of a broken security tag, or you slipped the security tag off due to a lose cable. You make it past the register, but get caught at the the exit doors. Would they just be like "ah well looks like you got us, nah nah it's really our fault, you just got lucky, you know just go ahead and keep it". Because I don't think they would.

Like I can understand where the former argument is coming from, but I still don't think it's really correct, but at the same time I have absolutely no idea what the popular census on this is so I'm curious what you think.

So I work at a company that doesn't have the best public perception. I know that basically narrows down nothing, but, I don't want to get into depth any further than that.

I just got my first (low level) corporate job and will be going back to school this September. And I'm going to be very real, there's a good non-zero chance it won't even be around anymore by the time I finish school, and regardless, I'm not sure I want to stay here that long.

I know this is something that for some people, will never be justifiable. And while I also get that, I'm just trying to hold any type of job that doesn't physically hurt to do(it's my first ever job after retail, which I had to quit due to chronic pain), and with my experience and education, my options are extremely limited.

But, for example, all those tech scandal companies. Take juicero for example. Absolutely sucked and deserved its downfall, but, most of those people had to go on and get another job.

Now, two things. 1. how do you ensure simply putting that company on your resume doesn't automatically get you filtered out, or instantly rejected as soon as its read, and 2. imagine you make it past all the resume screenings, and get invited for an interview. The recruiter, hiring manager, personally had a bad experience with your company, or otherwise just holds it in a negative regard. I'm not sure I'd even care about getting the job anymore at that point, I just don't wanna have to deal with that.

I've said this many times before, but it keeps infuriating me anytime it happens, and I think it's a pretty safe bet to say that it does happen literally every single day, at least once.

I'm saying this as someone who doesn't like AI either, but whenever you're contacting customer service, simply yelling "human"... typically doesn't get you very far. And even when you get connected, I really hate to say this, but the type of people who do that, are also the most entitled people who won't believe anything you say anyway, and if you say something you don't like, they'll just accuse you of being AI too.

And like, wtf did you just spend like 5 solid minutes yelling HUMAN into the phone for when you clearly don't even believe you can get to a human eventually.

The only like reason I can somewhat understand is that people just don't trust information given by an AI/bot even though it just literally reads off of the same receipt and tracker you've received, and people just want that human voice to tell them. And I'd understand that. But that clearly doesn't apply here, because they usually just think you're another AI, and even if they don't, they just continue yelling about how you're just copying the AI instead of providing real help.

Like there's so many conversations like:

"hello thank you for contacting Sparkling water company, what can I help you wi-"
"get me to a real human"
"You already are speaki-"
"I refuse to be spoken to be an AI, get me a real human it's my lawful right"
"No it's not but sure, I'm sorry your experience hasn't been the greatest. What exactly can we help you with?"
"If you were a real human, you'd understand"
"you just wrote "human" like a dozen time in your contact email, so, I have absolutely no idea. Could you tell us exactly what you're contacting us for?"

*no response or angry hangup, read a 1/5 star review later about how difficult support is to reach, somehow with a screenshot of them talking to support*

I'm honestly not sure if this was the right place to post this, but, I feel like this is something that's not very often talked about, but I think it's important to consider not just AI itself, but how it is making people act. Like idk if this makes me "not a real anti" or whatever, but, just because you dislike AI is not a reason to forgo any and all social rules imo.