A former coworker claimed my business years ago - now I can't get it back.
Earlier this month someone left a review on my business. The comments are all suspicious, and the poster is from the wrong state.
I'm trying to claim my business, but it's registered under a former employee who left ~15 years ago. I have no contact with this person.
I reached out to Yelp Support two weeks ago. The auto-response said I would hear something in 1-3 business days. Still nothing - so yesterday I called and sat on hold for 30 minutes. No one came on the line. I submitted a "bug" report yesterday, trying a different path of contact.
Would anyone have tips or other suggestions? For a company that handles reviews of other businesses, how can we rate yelp?