Holy Dementia Batman!
I didn't think this story was too insane for r/TalesFromFastFood but this was the first time in a long time I was getting irritated at a customer.
This older couple come in and started to ask for some prices. She asked for a chicken sandwich first on the value menu and I said it was $1.50. She asked how much to add cheese and I said that was $2.50. She says thats way too much for food but whatever so I ask to confirm just the regular sandwich? She changed her mind and asked for the price on cheese burger and I said $2.50, which she said was cheap??? Still whatever, I just figure they have the same logic about spending money on food as my parents so after she asked for basically everything off the cheese burger but cheese and the patty she goes "What did I just order?"
I tell her, cheeseburger, no ketchup, no mustard, no pickle, no onion, no salt.
She looks at the menu longer and asks for our flagship burger and I say its $5.50 but she doesn't want it, after looking at the menu longer she asks me again, what did I just order.
I say her order again.
She looks at the menu longer. Then her husband asks what she just ordered. He was standing right next to her and helping her order too so it's not like he wasn't paying attention. I say it again.
She looks at me, and I look at her, and she looks at me, and she asks for a third time in a row what she just ordered. (If you caught that reference I put there ily)
Finally they remembered what they ordered for longer than 2 seconds and tell me that they have this local discount card. It's a local thing here if you donate to schools or something you get this card for discounts at local fast food places. But then he says he can't show it to me? He's saying "Its in my wallet, I just can't get it out."
I'm confused what to do so get a manager and they start laughing at me thinking I don't know about this discount card. I tell my manager a tldr version of what I wrote here and said I'm at my limit with them. She's like "okay whatever just give it to them I guess this time'
They paid for their order. And guess what they asked. THEY ASKED WHAT THEY JUST ORDERED AGAIN. IT WAS JUST A CHEESEBURGER AND DRINK. They even acted shocked when I gave them a drink cup because THEY FORGOT THEY GOT A DRINK!