client wants me to fix minor leak - found a full bathroom disaster
got a call from a client who just bought a place. building inspection said minor plumbing leak in bathroom, recommend handyman repair. they wanted me to fix it cheap.
i get there and it's not minor. the leak has been going for years. subfloor is completely rotted, mold everywhere, tiles are loose. the whole bathroom needs to be gutted. quoted them 15k to fix properly.
showed me the inspection report -minor leak, appears superficial. the client was devastated. they bought the house based on that report.
any other handymen dealing with clients who've been misled by dodgy inspections. how do you break the bad news without making them feel worse