A warning to any doctors getting suckered by DearDoc
So I just hung up on a sales call that was supposed to be something different and I wanted to warn the subreddit about it and any future doctors that google DearDoc.
Last week I got a call from someone claiming to be WebMD and saying my practice was selected to be one of two practices featured in the area. I said I already worked with WebMD as a featured profile and he said this was something different and it was free listing and he'd set me up with a follow-up phone call with his account manager the following week.
Today I got a call from her and she immediately started a Zoom meeting where she said she was with a company called DearDoc. She started telling me how many patients she would get me every month through their AI chatbot and having me listed as a recommended doctor on WebMD/Healthgrades/Vitals, etc. I immediately saw it was a sales call and went into "uh huh" mode. She told me the price was 1795 a month and then 1295 a month if I signed up for a full year. I told her I did most of the stuff she was selling myself through AI and she started negging me. She was telling me how everything we were doing was bad. It was laughable how rude her script required her to be. I kept saying I had to go and she kept just moving on to the next slide. Ultimately, I just hung up on her which I never do because I try not to be impolite to anyone.
I ended up looking more into DearDocs and it's just full of negative feedback. Locking people into contracts, not delivering results, etc. It's wild that WebMD and Healthgrades are partnering with a company that is as belligerent and predatory as this. The fact they got my cell phone number means it was probably directly from WebMD. It reflects super poorly on them.