My sales team forgets to call leads back. I'm losing deals left and right
I'm the founder of a small startup and we sell B2B software. Nothing huge but we're growing
The problem is my sales team and they're pretty young and eager. But completely disorganized.
I keep finding leads that were supposed to be called back. Days ago. Sometimes weeks. The SDRs forget. They don't log call outcomes in HubSpot. The pipeline is a complete mess
I confront them and they say something like sorry, slipped my mind. That's not good enough
I'm tired of excuses. And I'm tired of losing deals because my team can't stay on top of follow-ups.
I started looking for solutions. Found CloudTalk and it integrates with Pipedrive. Automatically logs calls right into deal cards. And every call is tracked
It sounds like exactly what I need. But I'm skeptical. Will it actually solve the problem? Or will my team still find ways to drop the ball?
Has anyone implemented call logging software in their sales team?