Client relationship was great for 6 months then suddenly became cold after invoice
So I had a US client for paid ads marketing services, and things were going really well. We were getting great results, communication was smooth, and they even said they wanted to continue the services for the next phase.
But suddenly, from the day the invoice was sent, everything became cold. No responses at all.
At one point, I removed their CRM access, and then they got angry saying they had paid a large amount for the last 6 months, but still barely responded otherwise. I later gave the access back, and next week I’ll probably remove everything properly after sending a final email since their 6-month term is ending anyway.
What really affected me mentally was that I was expecting around $6,500 for the next 6 months, and for the last 2 months I genuinely believed the continuation was happening as they agreed on. When everything suddenly went silent, it made me panic badly. I couldn’t even focus on work for 4–5 days.
It honestly felt depressing because I never expected a client with whom I had such a professional relationship for 6 months, worked hard for, and delivered results to suddenly become so cold and ignore even simple replies.
Has anyone else experienced something similar with long-term clients?