
"AI turned me into a newt"
I'm not even sure how that would work on a practical level. There's a physical valve between the property and the water line running along the street. Usually, an actual human being comes along with a "key" to close the valve. They may or may not padlock the valve.
Some may be tempted to say she's speaking metaphorically, that MS drove up the price of water utilities until she was unable to afford her bill, but 1) commercial customers tend to be billed separate rates, and 2) Occam's razor puts the burden on others to prove this supposition.