u/GarysCrispLettuce

Sometimes they're just crunchy AF and clearly in need of oil and a total overhaul. But for the most part it's those stupid continuous gears being uncalibrated so that you can't get anywhere near a high enough gear to ride like an adult. I'll always return and flag these, and if it's a dock that makes me use the app to flag it then I'll always mark it "unrideable" because I don't want someone else to waste their time.

I don't know why Citibike can't get it together to solve the problem of these gears making most of their Classic stock either a pita to ride or totally unrideable. It's completely unacceptable that I have to spend a good 3-5 minutes trying to find a halfway decent bike considering all of their recent membership hikes.

I once complained to their customer service about the dire state of their bikes, and they blamed riders. Apparently people don't flag them enough. But how is that an excuse? At any time, their techs could go to any busy dock and find at least 10 bikes that are in obvious need of immediate attention.

Or maybe they could figure these gears out? I have no idea whether they become uncalibrated over time or whether their techs have no idea how to set them up properly. But I'm certainly not riding all the way uptown with my feet spinning at 1000rpm.