Can I stop the Firestick switching from 1080 to Ultra HD? Black screen with just audio when it switches to the higher resolution
For reasons unknown (I've tried everything in all of the guides to diagnose and resolve....) I get a black screen with audio but no video whenever Prime Video switches from 1080 to Ultra HD.
Try as I might, I can't find any way to stop it switching to the higher resolution. Even if I hold up and back for 5 seconds to cycle through resolutions to 1080p, it always then goes back to trying to increase the resolution after a few seconds of playback.
I'm tearing my hair out with this now. Any ideas what else I could do?
Clearly something in my setup is off, but everything else works absolutely fine, this issue is exclusive to Prime Video. Have tried every idea I can find online to resolve, to no avail.
Thanks