Anyone else find that slowing down at work actually made them better at it?
I run a small bookshop cafe, and for a long time I operated on the assumption that doing more meant being better. Faster recommendations, quicker turnarounds on orders, squeezing extra tasks into every quiet moment. I thought busyness was proof I was serious about the place.
Then a few months ago I got genuinely burnt out and had to scale back. Slower mornings. Actually sitting with a customer while they described what they were looking for instead of halflistening while restocking. Taking real breaks instead of eating behind the counter.
The strange thing is, everything improved. Customer feedback got warmer. I remembered details about regulars more easily. My own reading picked back up, which made my recommendations feel honest again rather than mechanical.
I think I had confused pace with quality for years. Slowing down felt irresponsible at first, almost lazy, but it turned out to be the more disciplined choice.
I'm curious whether others have experienced this in their own work or daily routines. Was there a specific moment where you realised you were moving too fast to actually be good at what you were doing? And what did slowing down look like practically for you? Did it feel like a failure at first or did it come naturally?